Vehicle-first flow
The workshop preset starts from the car and the work requested.
FOR GARAGES & WORKSHOPS
Get the right job through the workshop door.
MOTs, servicing, diagnostics, brakes, tyres and repairs. Let drivers explain what their vehicle needs through a guided experience built around workshop work.
LIVE INDUSTRY PRESET BUILT ON FORGERATE EXPERIENCE OS™
FOR THE WORK YOU ACTUALLY DO
MOT and servicingBrakes and tyresDiagnosticsVehicle-first scope
Try the preset →FROM FIRST ENQUIRY TO CLEARER SCOPE
A car problem shouldn’t arrive as a one-line message with no vehicle details.
Guide drivers from the vehicle to the requested service, the symptoms and the details your team needs before the booking conversation.
See how the journey worksTHE INCOMING ENQUIRY
“My car’s making a noise. Can you quote?”Not much to work with.
THE FORGERATE APPROACHFrom scattered details to a structured job brief.Your business rules. A guided customer experience.
PURPOSE-BUILT JOURNEYSBuilt around your work.
Built around your work.
Not a generic contact form.
Choose a relevant starting point, guide customers through the right questions, and carry their answers into the next commercial step.
Recognizable services
Service, MOT, brakes, diagnostics and other familiar workshop categories.
Better conversation starters
Collect the relevant scope before your team spends time clarifying basics.
THE LIVE AUTOMOTIVE WORKSHOPS PRESET THREE STEPS. ONE CLEARER ENQUIRY.Walk through the live experience
Give customers a better way to say “here’s the job.”
01
Choose the vehicle
Start with the car being worked on.
02
Select the work
Pick services and describe symptoms.
03
Explore the quote
Move towards a structured estimate and next step.
GOOD QUESTIONS
The practical details.
No hype. Just a realistic look at what this preset is designed to do.
Will ForgeRate diagnose my customer’s car?
No. It captures driver-reported symptoms and requested work. Mechanical diagnosis remains the job of your technicians.
Can a customer select more than one service?
Yes. The live automotive preset supports building a multi-item workshop enquiry.
Can I change the services and pricing?
ForgeRate is designed around the business's own services, questions and pricing logic. Presets provide a useful starting point, rather than a fixed catalog of rates.
BUILT FOR AUTOMOTIVE WORKSHOPS
Make the first enquiry count.
See what a more confident customer journey could look like for your business.
Interactive demo. Indicative examples, not binding quotes.