Work-specific journeys
Different paths for a new socket, lighting project, fault investigation or larger installation.
FOR ELECTRICAL CONTRACTORS
Complex electrical work. Clearer enquiries.
Sockets, lighting, consumer units, EV charging and fault-finding. Give customers a sensible way to explain the work, so the next conversation starts with context.
LIVE INDUSTRY PRESET BUILT ON FORGERATE EXPERIENCE OS™
FOR THE WORK YOU ACTUALLY DO
Sockets and lightingConsumer unitsEV chargingTesting and inspection
Try the preset →FROM FIRST ENQUIRY TO CLEARER SCOPE
Make the first enquiry useful, even when the customer doesn’t know the right technical language.
Help customers indicate the type of work, the area of the property and the relevant details before your electrician has to pick up the phone.
See how the journey worksTHE INCOMING ENQUIRY
“I need a few electrics doing. How much?”Not much to work with.
THE FORGERATE APPROACHFrom scattered details to a structured job brief.Your business rules. A guided customer experience.
PURPOSE-BUILT JOURNEYSBuilt around your work.
Built around your work.
Not a generic contact form.
Choose a relevant starting point, guide customers through the right questions, and carry their answers into the next commercial step.
Property context
Organize requests around kitchens, rooms, outdoor spaces and whole-property work.
Structured handoff
Take the customer’s answers forward as a usable scope rather than an unqualified message.
THE LIVE ELECTRICIANS PRESET THREE STEPS. ONE CLEARER ENQUIRY.Walk through the live experience
Give customers a better way to say “here’s the job.”
01
Select the work
Choose the electrical services needed.
02
Describe the setting
Provide relevant room or property details.
03
Get the next step
Review the indicative route to a quote.
GOOD QUESTIONS
The practical details.
No hype. Just a realistic look at what this preset is designed to do.
Can customers request several electrical jobs?
The electrician demonstration lets customers select more than one service and build a combined enquiry.
Is this a substitute for an electrical safety inspection?
No. The online flow gathers requirements and supports estimates. It does not replace a qualified electrician’s safety checks or professional assessment.
Can I change the services and pricing?
ForgeRate is designed around the business's own services, questions and pricing logic. Presets provide a useful starting point, rather than a fixed catalog of rates.
BUILT FOR ELECTRICIANS
Make the first enquiry count.
See what a more confident customer journey could look like for your business.
Interactive demo. Indicative examples, not binding quotes.