Outcome-oriented questions
Ask clients about what they want the product to achieve, not just pages and features.
FOR DIGITAL AGENCIES & STUDIOS
Turn “we need a website” into a real brief.
Websites, online stores, custom applications, integrations and care plans. Give potential clients a structured way to describe their goals and requirements before discovery.
LIVE INDUSTRY PRESET BUILT ON FORGERATE EXPERIENCE OS™
FOR THE WORK YOU ACTUALLY DO
Websites and storesCustom applicationsIntegrationsCare and growth
Try the preset →FROM FIRST ENQUIRY TO CLEARER SCOPE
Help ambitious clients arrive with clarity, not an empty enquiry form.
Learn what the client is building, what the project must do and where complexity lives, before your team starts writing a proposal.
See how the journey worksTHE INCOMING ENQUIRY
“How much for a website?”Not much to work with.
THE FORGERATE APPROACHFrom scattered details to a structured job brief.Your business rules. A guided customer experience.
PURPOSE-BUILT JOURNEYSBuilt around your work.
Built around your work.
Not a generic contact form.
Choose a relevant starting point, guide customers through the right questions, and carry their answers into the next commercial step.
Different project types
Separate a brochure site from commerce, software, integration and ongoing support requirements.
A stronger discovery brief
Create a structured starting point for the commercial conversation.
THE LIVE WEB & DIGITAL STUDIOS PRESET THREE STEPS. ONE CLEARER ENQUIRY.Walk through the live experience
Give customers a better way to say “here’s the job.”
01
Choose the project
Website, shop, platform or digital service.
02
Define requirements
Relevant functionality and project context.
03
Explore next steps
Move towards a scoped commercial enquiry.
GOOD QUESTIONS
The practical details.
No hype. Just a realistic look at what this preset is designed to do.
Is this suitable for agency project quoting?
The digital preset demonstrates how project requirements can be gathered in a structured pre-sales experience.
Does it replace full technical discovery?
No. ForgeRate improves initial qualification; larger bespoke digital projects still benefit from proper discovery and specification.
Can I change the services and pricing?
ForgeRate is designed around the business's own services, questions and pricing logic. Presets provide a useful starting point, rather than a fixed catalog of rates.
BUILT FOR WEB & DIGITAL STUDIOS
Make the first enquiry count.
See what a more confident customer journey could look like for your business.
Interactive demo. Indicative examples, not binding quotes.